[johnrudgett]

My cousin's son got the latest model laptop a few months ago. Running Windows Vista.

He was thrilled about it - but now he's very disappointed. It seems his machine has slowed down a lot from when he first got it. I thought he had loaded it with music and videos, but when I looked, he's got over 90% of his hard drive free.

What could be causing his machine to run slow? I've heard about registry errors causing this problem, and been researching registry cleaning software. Came across some review sites, not sure how reliable they are. Have you used any of these cleaning software, and can you recommend one over the other?

I'd love to help my nephew get his laptop back up to speed again. Oh, he has Norton installed for virus scanning.

Thanks for your advice.

John Rudgett

(a concerned uncle)