28th August 2015, 17:16 #1
Weird problem with Outlook 2010
I have a problem with Outlook 2010.
Normally, when you have created a new account it is an "internal" account, meaning that when you right-click on it you have an option to "Remove" it.
When i create a new account it looks like a "mounted" PST-file, like opening or importing an already existing PST-file,
right-clicking on it shows an option to "Close" instead of "Remove" the account.
What is really weird is that this happens with new accounts / emailaddresses that have never been used before in Outlook.
I know that Outlook can be weird, and create new PST-files with almost the same name, fx. if there already is a PST-file with the same name.
But there is no "old" PST-files, i have doublechecked the folder.
I have created & deleted accounts several times.
I have used scanpst several times, it finds and repairs errors, but the problem remains.
Of course i could let the new accounts continue to be "mounted", as it really doesn´t matter.
But i suspect there is an error in Outlook, and i want to find and fix it.
I wonder if there are any limit on the number of accounts you can have in Outlook ?
Any ideas about how to fix this ?
Last edited by hackerman1; 28th August 2015 at 17:22.
28th August 2015, 20:18 #2
I have OL2007 so not sure things work the same way. In fact, I know there are some difference because there are no right-click options for me and I currently have 4 accounts, all POP/SMTP. But in the Tools > Account Settings menu window, I do have the option to "Remove" any of the them, even the default. I am not aware of any limits. When I was working, I had 9 or 10.
All 4 of mine go to the same .pst file too.
Are yours POP or IMAP?
Under Help, have you run Office Diagnostics?
28th August 2015, 20:46 #3
I also have "Remove" under Tools > Account Settings.
I´m talking about right-clicking on the name of the account (the root), in the left menu.
I only use IMAP....