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  1. #1
    Carlson is offline New Member
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    Jun 2010
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    Default Windows live essentials beta installation ERROR

    I have downloaded Windows live essentials beta and when i`ve installed has show some error and the installation has stoped. I`m using Windows 7 OS.

    Here is error message :

    Problem signature:
    Problem Event Name: BEX
    Application Name: wlsetup-webc.exe
    Application Version: 15.3.2804.607
    Application Timestamp: 4c0d8573
    Fault Module Name: wlsetup-webc.exe
    Fault Module Version: 15.3.2804.607
    Fault Module Timestamp: 4c0d8573
    Exception Offset: 000cde46
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1071
    Additional Information 1: ac68
    Additional Information 2: ac6865bd28e75002c6ef5d2e014fef28
    Additional Information 3: f3a7
    Additional Information 4: f3a72f011903e31d0c7719adb2bbbdd4

    Does anybody can help me to fix that error and make successful install.

  2. #2
    StrayCat is offline Senior Member
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    Default

    Some say enabling system restore and (temporarily)enabling the windows firewall service is the solution
    (before installing WL).

    Did you completely uninstall your previous installation of Windows Live Essentials?
    Last edited by StrayCat; 29th June 2010 at 12:26.

  3. #3
    Carlson is offline New Member
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    I have enabled the firawall and system restore and again the installation show me the same error...maybe i`ll turn back the old version of windows live messenger...this beta version make me noervous ...


    .... edit yes I have removed from control panel -> programs and features and make uninstall of previous installation
    Last edited by Carlson; 29th June 2010 at 12:29.

  4. #4
    StrayCat is offline Senior Member
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    Did you read these lines on General Installation Errors ?
    The part for Vista applies to 7 too.
    Last edited by StrayCat; 29th June 2010 at 12:59.

  5. #5
    Carlson is offline New Member
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    Everything is Ok with my computer, it`s updated completly, no conflict running aplications etc..etc... This beta version ****. I`ll use some older version ..

    Thanks anyway for the help.

  6. #6
    LeeW is offline Gold Member
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    Download and run the Windows Installer Cleanup Utility Run it and try your install again
    If you are using a third party Firewall or Internet Explorer toolbars, disable those.
    Make sure there are no prevcious instance of Messenger......... running while you install

  7. #7
    HappyAndyK's Avatar
    HappyAndyK is online now Site Administrator
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  8. #8
    Carlson is offline New Member
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    Default

    Not working....

  9. #9
    StrayCat is offline Senior Member
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    Found it at Majorgeeks.
    Take a look here.

  10. #10
    Carlson is offline New Member
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    I have installed finnaly! It`s work but have another error....I can`t receive all messages on MSN from my friends. They read what i`m writing..but i can`t read what they are writing to me..the messeges on WLM are not delivered to me....:|

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