26th October 2010, 22:41 #1
Windows Live Mail Crashes...
I am running Windows XP SP3 with AVG Anti-Virus 2011. Recently, I did a clean install of the system and installed all the updates and software we frequently use, including Windows Live Mail. The computer has been up and running fine without any problems for over a week; however, two days ago, WLM began crashing whenever you attempted to compose a new message. I first tried a repair effort, which was to no avail. Then I uninstalled AVG and repaired, unfortunately with the same degree of success. Finally, I completely uninstalled WLM and then reinstalled it. Yet again, I was left with the same problem. My next thought would be a registry error, although I'm not quite sure where to go from here.
The computer has no other symptoms aside from this. Here is the exact error signature:
AppName: wlmail.exe AppVer: 14.0.8117.416 AppStamp:4bc9368e
ModName: mshtml.dll ModVer: 8.0.6001.18975 ModStamp:4c89c8ef
fDebug: 0 Offset: 00209a30