27th February 2016, 08:48 #1
System restore failure and no icons or thumbnails in Windows 10
I was using my laptop last week to find all taskbar icons were all using a default icon and that the desktop icons and file explorer icons had all gone completely blank (no icons or Thumbnails).
I also cant right click and get Properties to work on Drives in file explorer.
System Restore no longer works, I get a "Catastophic falure" warning dialogue everytime i open the panel to create restore points.
If I open the "system" menu the written options down the left hand side are no longer there. If I open Control Panel and it is set to display by category there is nothing on the screen, but if I choose view small icons then the text comes up but no icons.
Apart from these problems all programs function properly on the laptop, most icons are working on my start menu.
Was originally a Windows 8.1 installation upgraded to Windows 10 about 6 months ago.
I have no idea what has caused this, no new hardware or software. No changes of anything. My laptop always runs problem free!
I did however notice and only saw this once, a system restore point from 6am in the morning, seems to of been created by a windows update while I was asleep, but after I saw that and tried to restore I have never seen it again, but looking on windows updates there was no new update that day
Tried setting up a new user but the issue exists in the new account also. I have also done virus checks and disk checks, restarted explorer.exe. No luck in safe mode either
Tried lots of delete and rebuild icon cache suggestions. Used windows defender to scan and Malwarebytes
Ran Dism commands:
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth
Ran sfc /scannow
The only thing that mentioned an error was in CHKDSK, which said:
USN Journal verificataion complete
The master file tables *MFT( BITMAP attribute is incorrect.
The Volume bitmap is incorrect
Windows has checked the file system and found problems
Please run chkdsk /scan to find the problems and queue them for repair
0kb in Bad sectors
I ran chkdsk /scan but nothing found and this error only appeared once on a chkdsk scan
I am overseas for an extended period of time and really do not want to do a clean install as I do not have all my software with me
Any help would be greatly appreciated, thanks
27th February 2016, 18:08 #2
Repair MFT or Master File Table
The problem could possibly be a corrupted MFT. Though I am not sure if this will help, you could try this:
Run chkdsk /f /r C: It identifies Bad Sectors and attempts recovery of information. Details: Command Line Check Disk Options.
If this doesn't help Use TestDisk to Repair MFT or Master File Table.