1. #1
    Desperado is offline Beginner
    Join Date
    Apr 2015
    Posts
    10

    Default Windows 10 Start & Cortana not working

    hi people,

    a friend has a HP laptop that had W7 now upgraded to Windows 10. this has been on there for about 2 months now. a few days back the start button stopped showing the apps etc. left click you get nothing right click you get the menu come up for the right click.

    start and cortana dont work

    I was wondering if anyone has any idea what can be done other than a repair. he has vital info on there that he just cant lose so dont want to risk it atm with doing a repair.

    cheers

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is online now Site Administrator
    Join Date
    Jun 2008
    Posts
    7,339

  3. #3
    wilmin is offline New Member
    Join Date
    May 2016
    Posts
    2

    Default

    Reboot your computer in Safe Mode, and next reboot normally. I used this method to get my unresponsive start menu back to work.

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