1. #1
    Win10user is offline New Member
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    Jun 2016
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    Default Explorer.exe doesn't load once logged in to Windows PC

    Following a malware problem... and not getting explorer loaded from user login...

    Got Windows 10 burnt to a DVD and reinstalled etc... and all filed/programs remain...

    BUT

    when booting up I have exactly the same problem...
    ie.. once logging in to my profile (and I have set up a second profile and the same occurs) I then get a small 'window' bottom left of the screen... "Windows Script Host settings" and a blank screen and the only way I can access my profile/content is by ctrl+alt+del and then task manager and type in "explorer.exe" - everything then works as normal... including internet and getting access to web pages such as this....

    All works ok once getting access... BUT it doesn't seem right and this has happened AFTER getting some malware downloaded.... and seemingly removing it... Autocare - have since scanned using Kaszpersky, Malwarebytes and Hitman pro.. and all clean...

    Help anyone?

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is online now Site Administrator
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    Jun 2008
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    Default

    Run your antivirus software full-scan again. Then run Disk Cleanup tool or CCleaner to clear up residual PC junk. Having done this Rin System File Checker (Open CMD, type sfc /scannow and hit Enter).

    Also see if Windows explorer.exe does not start at startup helps you.

  3. #3
    Win10user is offline New Member
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    Jun 2016
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    Default

    Thanks Happy Andy.... done the scan etc and scannow

    Is scan for C:\Windows\system32>?
    Windows Resource Protection did not find and integrity violations

  4. #4
    Win10user is offline New Member
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    Default

    ps.. and this is as it says with explorer.exe in shell...

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