1. #1
    ThomasJ is offline New Member
    Join Date
    Jun 2016
    Posts
    1

    Default Windows 10 and my sanity. Lost Photos, cannot rollback, etc.

    I had tried Win10 twice before d/l it for the third time and notice that their Photo App was just what I was looking for. All is well, all WAS well. I added my daughter
    as a user, then lost Photos as it would not load - it didn't even sneer when I tried to use it. So I googled for help and it was suggested I try u/l it again via the Win Store. Well, I can't even go there! So I lost Photos, lost Store, can't log into my Microsoft account because it asks for my Windows login which I don't remember, and it appears there is no way to have it reset.

    On top of all that, it appears I can't even go back to Win 8.1, so am stuck w/o Photos, Store, Win 8.1 and with Win 10 which I am finally figuring out really ----s,
    as does Microsoft in general. What a bloody crock!

    Anyone interested in a used laptop?

    Thanks, Bill, you and your company have done just great!

    Thomas Johnson

  2. #2
    DeborahJ's Avatar
    DeborahJ is offline Windows Enthusiast
    Join Date
    Jul 2008
    Location
    Brighton
    Posts
    124

    Default

    Multiple troubles and that is bad

    Try to get into the Advanced Startup options and repair your system. Then you may try a Rollback.
    Last edited by hackerman1; 15th June 2016 at 13:21.

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