1. #1
    Tsgtgene is offline New Member
    Join Date
    Aug 2016
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    3

    Default Quick Assist not working

    I have been trying to use the Windows 10 Quick Assist app. I run the program as administrator. When I click on “Give Assistance”, I see the Code needed to send to the person wanting help, but it is only on the screen for about one second. Another window opens showing the following. “An error has occurred” We've run into a problem. An error has caused screen sharing to end or we cannot establish a connection. Please close Quick Assist and try again later. No matter how many times I try, I get the same results. I have set the firewall to allow quick assist app and I'm connected to the internet.

    Hope you might shed some light on the problem.

    Thanks
    Tsgtgene

  2. #2
    Tsgtgene is offline New Member
    Join Date
    Aug 2016
    Posts
    3

    Default

    Post heading should read: Quick Assist not working

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,401

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