- 1 Post By AndrejLad
11th October 2016, 20:42 #1
Windows Hello Fingerprint setup fails to open
Hey. I am having this problem where i try to setup fingerprint as one of my sign in options. I click on Setup a Windows Hello Setup should open and let me do it. Instead it appears for 0.1 sec only. Tried Reinstalling FingerPrint Driver, Restart, Safe Mode. Yeah i do have a pin, without it wont let you setup fingerprint
I hope images are working. I caught it appearing
Anyone has any ideas what it could be ?
12th October 2016, 07:33 #2
12th October 2016, 09:15 #3
Tried all of them links. Done troubleshoot steps but it didn't find any hardware or software problems. Still the same, appearing and disappearing quickly
12th October 2016, 09:26 #4
Hmm ... maybe you should try 1 and 2 here : Windows 10 Support and Solutions - Universal Fixes
Hope something helps. If nothing does - its best to contact Microsoft Support.
12th October 2016, 10:10 #5
I have encountered the following when doing "Dism /Online /Cleanup-Image /RestoreHealth"
here is the DISM log
https:// drive.google. com/file/d/0B2BwItXGqaWfMWUxN192TXlLNjQ/view
had to add spaces because i am not allowed to post links
12th October 2016, 10:12 #6
Will be easier to reinstall windows than contacting Microsoft, i assume its some software on my laptop doing this. I doubt they will be able to help me
13th October 2016, 09:03 #7
Just a little update. I have reinstalled windows 10 and installed all drivers again including fingerprint one and it seem to be working fine. few screenshots to show