17th October 2016, 15:06 #1
Wireless network password incorrect - even if I enter the correct password
I have a user with an HP Probook 5310m. Every few weeks the user is unable to connect to a wifi network. User types correct password but says unable to connect to network, incorrect password. I have verified the password is correct. I used forget network, still does not work. The only solution is to completely remove the wireless adapter driver, delete the software, and then install the wireless adapter again. Once the driver is installed, the user is able to enter the password and connect to the network. Again, after a few weeks, the problem occurs again.
Does anyone have an idea on what is causing this problem? Thanks for your help in advance!
23rd October 2016, 05:43 #2
The problem seems to be with the Driver. Could you go the manufacturers site and download the latest driver for your wireless card from there?
Perhaps it will help.