1. #1
    Xhitz is offline New Member
    Join Date
    Nov 2016
    Posts
    1

    Exclamation Windows 10 upgrade failed

    I upgraded my laptop to windows 10 with the free update offered sometime ago, all worked fine. I recently wiped the hard drive and did a factory reset. The reset put my windows 8 back on and I then began the online update process. I started my update and 8 hours later the screen isn't moving or showing any progress. The screen is black with hp inside a circle on the screen. I restarted computer and then using f11 to access reformat option again since I assumed the upgrade failed.

    Now when I try to start over again, nothing will work. I'll tell it to erase all data and it will say something happened and it cannot. Now when I turn on computer it sits with just hp printed on the screen light blinks on laptop randomly, but not frequently. I can't even reformat and go back to windows 8. I have left it sitting with the hp sign again for another 8 hours and all I see is hp, with a random blink of hard disk light. Model is hp - E5D85UA

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,432

    Default

    Need the exact error message you receive. Then search for it on this site.
    The Windows Club Search Results

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22