- 1 Post By minimal
16th November 2016, 08:41 #1
Data loss after re-connecting Outlook 2016 to Outlook.com
After following MS's emailed instruction to "re-connect Outlook 2016 or Outlook 2013 to your Outlook.com account" (11 Nov), I have now lost my large Contacts database, despite MS saying that I wouldn't. I took their advice to copy the Hotmail .ost file beforehand but when I try to restore this original, it now gives "wrong profile" error. HELP! Is there any way that I can restore the Contacts data from the old .ost file to the new one?
19th November 2016, 14:39 #2
SOLVED.... There are now 3 Contacts lists (Hotmail, Skype and Outlook Data File) and I missed selecting the last of these - where all my contacts still reside!