1. #1
    sinz0000 is offline New Member
    Join Date
    Nov 2016
    Posts
    2

    Default PC is not resetting, device manager/disk manager is not running, OS is screwed

    Hi,

    I am not able to do the following.

    1. some .exe files are not running - nothing happens after the double click
    2. Not able to open device manager - getting error which says "unable to create new document"



    3. Not able to perform SFC /Scannow



    4. not able to restore health through DISM


    5. Not able to reset the PC


    Cannot view hidden system folders. Tried all the above in safe mode but the results were same. I dont have system restore point to restore. I had one but somehow its not there.

    Please advice urgently.

  2. #2
    sinz0000 is offline New Member
    Join Date
    Nov 2016
    Posts
    2

    Default

    Screenshot for SFC Scannow


    screenshot for DISM


    screenshot for resetting error

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is online now Site Administrator
    Join Date
    Jun 2008
    Posts
    7,339

    Default

    You have tried SFC, DISM and also Resetting.

    Try this Windows Resource Protection could not start the repair service

    Else you may need to repair or reinstall the OS using its installation media.

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