1. #1
    Mar45 is offline New Member
    Join Date
    Apr 2017
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    1

    Default Cannot re-install a software program - Says I already own it

    Had a fault on a software programme was told to uninstall & reinstall by the company; duly uninstalled it but when I tried to reinstall it a message says Program already owned & won't let me reinstall. The company annoyingly now not answering my emails. Anyone any ideas please ?

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,339

    Default

    Looks like the earlier copy did not uninstall correctly and left behind some registry keys and other data as a result of which it is now not installing.

    Can you tell us the exact error message as well as the name of the program?

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