1. #1
    tleparskas is offline New Member
    Join Date
    May 2017
    Posts
    1

    Default Windows 10 freezes when shutting down

    While the upgrade to Creators Update went smoothly on PC and laptop, the Windows 10 PC will not shut down via the power button on the start menu.

    In fact the start menu flyout will freeze at times.

    The Shut down accomplished by going to task manager (CTL-alt-del) and using that power button.

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,318

    Default

    The problem can be any one of these:

    1. One of your processes or services is not shutting down.
    2. You have a faulty or incompatible device driver installed.
    3. You have a faulty or incompatible program running.

    See if this problem persists in Clean Boot State. That will give you an idea where to start narrowing down the offender.

    Update your Drivers and see.

    There are some more suggestions here: Windows 10 will not or does not shut down

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