1. #1
    Jodi246 is offline New Member
    Join Date
    Jul 2017
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    Default I keep getting a blue screen saying "your pc has an error please restart"

    Hi so my laptop broke down and im using my internal hard drive in a case and using it to run one of my friends laptop that is the same brand as mine and yesterday it just shut down and now when ever i set it back in its coming up with this error and then just making a loop of the same thing all the time. Plz help i have alot of important files that cant be replaced

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Jun 2008
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    7,391

    Default

    We need to know the error code and description.

  3. #3
    Coreysan is offline New Member
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    Jul 2017
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    Default

    In my case, I had the same problem. There was a vague reference to a kernel failure, so I just re-installed a complete windows image from backups.
    I never could figure it out, and the online discussions at windows.com/stopcode were really worthless.

    I submitted a thread to see what's going, but in the mean time, only a full backup solved my issue. Consider that, if you are able.

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