1. #1
    pcnoob681 is offline New Member
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    Aug 2017
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    Default Reboot loop in Windows 10: Your PC ran into a problem and needs to restart

    Your PC ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you.

    If you call a support person, give them this info- Stop code: BAD POOL HEADER

    Hi. I have a Dell Inspiron 11 3162. I've been trying to install a PhotoShop crack since I can't afford it. I was told to use a program called AMTEmulator to patch PS. The website I was installing it from had a warning that said:

    "AMT Emulator v0.8 and v0.9.1 may be reported as Threat: Win32:Malware-gen with high severity." I installed it anyways since I've seen positive things about them on the internet. I had about 9 tabs open and the AMTEmu installer told me that I should close all my windows before installing... which I didn't. Was installing PhotoShop at the same time. My computer was starting to slowdown to the point where I couldn't even click on anything so I restarted my PC and was greeted with a blue screen with a big sad face.

    After it restarted again, it told me that the automatic repair failed. I've tried the "Reset my PC" option but it failed because I don't have enough space on this laptop. It's 32GB SSD. I remember having around 5GB free before installing PS but, Reset my PC requires at least 8GB. Is there any way I can fix this myself?

  2. #2
    tylerbankz is offline New Member
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    Default

    i have same problem when i try downloading i need help am browsing on my mobile phone now

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    7,419

  4. #4
    pcnoob681 is offline New Member
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    Default

    I tried booting into safe mode but it just takes me to the same blue screen. I can't even get to the desktop.

  5. #5
    pcnoob681 is offline New Member
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    Default

    I've tried automatic repair but it says it found no problems. I've tried startup repair which diagnoses my PC but it couldn't find anything either.

  6. #6
    pcnoob681 is offline New Member
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    Default

    I've tried startup repair. It seems like it found something because it said "Attempting repair". Then I got a blue screen saying:

    Startup Repair

    Startup Repair couldn't repair your PC
    Press "Advanced Options" to try other options to repair your PC or "Shut down" to turn off your PC.

    Log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

    I guess that's what I get for buying such a cheap laptop.

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