1. #1
    pcnoob681 is offline New Member
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    Aug 2017
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    Default Reboot loop in Windows 10: Your PC ran into a problem and needs to restart

    Your PC ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you.

    If you call a support person, give them this info- Stop code: BAD POOL HEADER

    Hi. I have a Dell Inspiron 11 3162. I've been trying to install a PhotoShop crack since I can't afford it. I was told to use a program called AMTEmulator to patch PS. The website I was installing it from had a warning that said:

    "AMT Emulator v0.8 and v0.9.1 may be reported as Threat: Win32:Malware-gen with high severity." I installed it anyways since I've seen positive things about them on the internet. I had about 9 tabs open and the AMTEmu installer told me that I should close all my windows before installing... which I didn't. Was installing PhotoShop at the same time. My computer was starting to slowdown to the point where I couldn't even click on anything so I restarted my PC and was greeted with a blue screen with a big sad face.

    After it restarted again, it told me that the automatic repair failed. I've tried the "Reset my PC" option but it failed because I don't have enough space on this laptop. It's 32GB SSD. I remember having around 5GB free before installing PS but, Reset my PC requires at least 8GB. Is there any way I can fix this myself?

  2. #2
    tylerbankz is offline New Member
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    Aug 2017
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    i have same problem when i try downloading i need help am browsing on my mobile phone now

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Jun 2008
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    7,389

    Default Reboot loop in Windows 10

    If your computer gets into an endless reboot loop, try to get into Safe Mode or access Advanced Boot Options. Here you can open a command prompt windows or system restore or perform an Automatic Repair.

    These links may also help you:

    Windows fails to boot; Automatic Repair, Refresh, Reset PC fails
    Your PC ran into a problem and needs to restart
    How to resolve BAD POOL HEADER error in Windows 10
    Your PC will automatically restart in one minute Windows 10

  4. #4
    pcnoob681 is offline New Member
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    Aug 2017
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    I tried booting into safe mode but it just takes me to the same blue screen. I can't even get to the desktop.

  5. #5
    pcnoob681 is offline New Member
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    Aug 2017
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    I've tried automatic repair but it says it found no problems. I've tried startup repair which diagnoses my PC but it couldn't find anything either.

  6. #6
    pcnoob681 is offline New Member
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    Aug 2017
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    I've tried startup repair. It seems like it found something because it said "Attempting repair". Then I got a blue screen saying:

    Startup Repair

    Startup Repair couldn't repair your PC
    Press "Advanced Options" to try other options to repair your PC or "Shut down" to turn off your PC.

    Log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

    I guess that's what I get for buying such a cheap laptop.

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