Like Tree1Likes
  • 1 Post By Fleuch

Thread: Windows 10 ISO Download from microsoft.com

  1. #1
    Fleuch is offline New Member
    Join Date
    Dec 2017
    Posts
    3

    Default Windows 10 ISO Download from microsoft.com

    Requirement : to download an ISO copy of latest version to create installation disc / USB for clean installation.

    There is no problem accessing the download page using Windows Vista on an old laptop (Toshiba).

    When the same page is accessed using a Windows 10 machine (HP) the page is returned blank.

    With a blank page there is no way to directly download the ISO file or access the Media Creation Tool, if this is still in use.

    Is there a reason why a Windows 10 machine cannot download a Windows 10 ISO?

    Is there a work around?

  2. #2
    Matrix's Avatar
    Matrix is offline Senior Member
    Join Date
    Jul 2009
    Posts
    407

  3. #3
    Fleuch is offline New Member
    Join Date
    Dec 2017
    Posts
    3

    Default

    Hi Matrix

    From your post : Direct download latest Windows 10 ISO Disc Image Files : Using the link (visit Microsoft.com) on that page leads to microsoft.com/en-us/software-download/windows10ISO

    With a Toshiba laptop running Windows Vista the browser (Firefox) correctly displays the page content and the required links to download Windows 10 ISO.

    The page contains the text "To use the media creation tool, visit the Microsoft Software Download Windows 10 page from a Windows 7, Windows 8.1 or Windows 10 device". Quite this indicates that a Windows 10 device should be able to access and download the Windows 10 ISO.

    Using the same pages but with a HP laptop running Windows 10 and using Microsoft Edge, the browser address bar and tab show the same url's as before but there is no content displayed, just a complete blank. Other pages on microsoft.com are correctly displayed.

    When other pages are accessed on the Microsoft servers, the version of the operating system used is identified and often a recognition message is shown.

    Is it reasonable to suggest that in this case Windows 10 is recognised as the OS and the server is preventing the page being downloaded? Why?

    Is this unique to the HP laptop I am using?

    Has anyone had a similar experience?

  4. #4
    vasudev's Avatar
    vasudev is offline Moderator
    Join Date
    Nov 2008
    Location
    Bangalore
    Posts
    385

    Default

    Is the issue happening in all browsers or only in Microsoft Edge? Or try IE, in search Window type Internet Explorer, & from search result click on 'Internet Explorer' desktop app to open IE & see if it works. Or if you have Firefox, try it & check.
    Or in Microsoft Edge itself , open Edge, Press F12 to open Developer tools, & in Emulation > Mode > User Agent String and change it to 'Internet Explorer 10 ' , refresh & then see if the page opens /shows.
    Or it can be some temporary issue.

  5. #5
    Fleuch is offline New Member
    Join Date
    Dec 2017
    Posts
    3

    Default

    Many thanks Matrix and vasudev

    Microsoft Edge did not return any error codes, just left the page blank.

    Installing Firefox and opening the same page immediately returned an error code, indicating it was an "OCSP error".

    Apparently this was generated by the date setting on the HP 2 in 1 not being within acceptable limits compared to the date on the Microsoft server.

    Changing the date setting allowed the page to be accessed correctly.

    A real shame that Microsoft Edge did not return the same information in the first instance that Firefox was able to do.

    This is an example of of an "esoteric" glitch where looking in all the obvious places fails to lead to the origin of the problem until a steer in the right direction can be found.

    One up for Mozilla and Firefox.

    Thanks, guys.
    vasudev likes this.

  6. #6
    vasudev's Avatar
    vasudev is offline Moderator
    Join Date
    Nov 2008
    Location
    Bangalore
    Posts
    385

    Default

    Hi Fleuch,
    Nice to know that your issue got resolved..Hope Microsoft takes a note of the Edge issue.
    I use Edge & Firefox , though I prefer Firefox most of the times.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22