1. #1
    pedalroad is offline New Member
    Join Date
    Feb 2016
    Posts
    4

    Default Windows 7 64 bit Reliability Monitor not updating or working

    I've noticed my reliability monitor is not always updating 100%. Some examples are when I apply new windows updates for patch Tuesday sometimes the monitor doesn't show that anything was installed that day even when I check after a week or two it still shows blank for that date. Just curious since it seems to be at random. I have attempted the reliability monitor reset but still comes across the same problem.

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,401

    Default

    Check and see if Data Collection RacAgent task is enabled:

    Open Computer Management and go to Task Schedule/Task Scheduler Library/Microsoft/Windows/RAC.

    Next right-click on RAC > Select View > Show Hidden Tasks.

    Status should say "Queued" and the last run result should say that the Operation completed successfully. If the task is deactivated, enable it.

    You may also try to reset Reliability Monitor and see if it helps.

    Open the Hidden folder C:\ProgramData\Microsoft\RAC and delete the contents of both these PublishedData and StateData folders. If you wish, you may back them to another location.

    See this link for more details.

  3. #3
    pedalroad is offline New Member
    Join Date
    Feb 2016
    Posts
    4

    Default

    [QUOTE=HappyAndyK;175018]Check and see if Data Collection RacAgent task is enabled:

    Open Computer Management and go to Task Schedule/Task Scheduler Library/Microsoft/Windows/RAC.

    Next right-click on RAC > Select View > Show Hidden Tasks.

    Status should say "Queued" and the last run result should say that the Operation completed successfully. If the task is deactivated, enable it.

    You may also try to reset Reliability Monitor and see if it helps.

    Open the Hidden folder C:\ProgramData\Microsoft\RAC and delete the contents of both these PublishedData and StateData folders. If you wish, you may back them to another location.

    I will let you know how it goes by tomorrow. Thanks!

  4. #4
    pedalroad is offline New Member
    Join Date
    Feb 2016
    Posts
    4

    Default

    [QUOTE=pedalroad;175039]
    Quote Originally Posted by HappyAndyK View Post
    Check and see if Data Collection RacAgent task is enabled:

    Open Computer Management and go to Task Schedule/Task Scheduler Library/Microsoft/Windows/RAC.

    Next right-click on RAC > Select View > Show Hidden Tasks.

    Status should say "Queued" and the last run result should say that the Operation completed successfully. If the task is deactivated, enable it.

    You may also try to reset Reliability Monitor and see if it helps.

    Open the Hidden folder C:\ProgramData\Microsoft\RAC and delete the contents of both these PublishedData and StateData folders. If you wish, you may back them to another location.

    I will let you know how it goes by tomorrow. Thanks!
    Well I installed a couple of optional updates along with a update to the nvidia graphics and reliability updated saying the information was installed. So i'm not sure exactly what's going on.

  5. #5
    pedalroad is offline New Member
    Join Date
    Feb 2016
    Posts
    4

    Default

    [QUOTE=pedalroad;175041]
    Quote Originally Posted by pedalroad View Post

    Well I installed a couple of optional updates along with a update to the nvidia graphics and reliability updated saying the information was installed. So i'm not sure exactly what's going on.
    One thing I'm noticing is within task scheduler/ractask the history shows disabled, I've checked a few other computers and those don't say disabled. How can I go about changing that? and what may have caused it to do that?

  6. #6
    jameswhit is offline New Member
    Join Date
    Apr 2016
    Posts
    1

    Default

    Check the Windows Event Viewer for the Error log to see what is actually causing the problem. May be resetting the Reliability monitor from the control panel can help . But firstly check the Windows System and Application log. That will be helpful in detecting the error. Read this for more: eventlogxp.com/blog/troubleshooting-philosophy-windows-event-log-error-analysis/

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22