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Thread: Windows 7 x64 SP1 Update Failure with Error Code 80242016

  1. #1
    RazieL is offline New Member
    Join Date
    May 2017
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    1

    Default Windows 7 x64 SP1 Update Failure with Error Code 80242016

    Hello,

    I am uncertain on whether anything else can be done at this point of time. I can't seem to install this windows monthly security patch, even after several attempts.

    2017-05 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4019264)

    Every time I do, upon restart I will get a BSOD. Check the logs, Error Code 80242016

    I have done these so far.
    - Ran WindowsUpdate and manually download the package
    - Ran WindowsUpdateDiagnostic
    - Delete all the files in SoftwareDistribution
    - Ran the FIX WU Tool
    - Disable and uninstalling antivirus (avast)
    - Ran system update readiness tool

    Any other idea would be greatly appreciated.

    Additionally the problem occurs for these other patches as well.

    KB3060716
    KB3071756

    Thank you and Best regards.

  2. #2
    Shenmue's Avatar
    Shenmue is offline Beginner
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    May 2017
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    10

    Default

    Uinstall both KB3060716 and KB3071756 reboot anod check for updates. Install these two updates and they would successfully installed.
    HappyAndyK likes this.

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
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    7,379

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    Run the Windows Update Troubleshooter and see.

    Else uninstalling the last installed update, clearing out the SoftwareDistribution folder and the Catroot2 folder and then trying again may help.

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