6th October 2013, 16:44 #1
Intermittent operation of USB 3.0
hi, I have a very strange problem which I can not find a definitive solution.
What happens is in the title, about a usb-3.0 External HDD WD Elements.
some times it is "connected to USB 3.0", other times there is "the device can run faster if connected to usb 3.0".
the system is windows8pro-x64, installed by little, on a m \ b Asrock B75M-GL with updated bios, Corei5-3570K processor (Ivy Bridge) not o / c.
I think the problem is in the "Intel USB 3.0 Extensible Host Controller - 0100 Microsoft" .....
if I understand correctly, the USB 3.0 port is routed to said controller a few times, sometimes to the controller 2.0.
I asked for help from Asrock, Intel, Microsoft, but no response.
can you give me a little help?
7th October 2013, 13:13 #2
When you see this, check Device Manager for errors.
I would try the device on another computer and see what happens. Also, you might try to connect the device to a different pair of USB ports.