- 17th June 2014, 09:47 #1New Member
- Join Date
- Jun 2014
Inconsistent Windows 8.1 startup - Often doesn't work
I have an HP Pavilion g6 laptop. I am on the operating system of Windows 8.1.
The problem I am having is that often when I switch it on, it either
1)Stays on the startup page with the dots going round but never starts up
2)Detects an issue and 'Preparing for automatic repair'
I have been already gone through with the startup repair and even done a system restore but it still starts up weirdly and mostly not at all.
I have already disabled many of the startup processes to see if that made a difference, I have got the latest drivers..I am really unsure what else to do. Worth a system refresh?
Any ideas would be much appreciated!
- 18th June 2014, 00:26 #2
This could be an indication of a failing hard drive. I would do a drive diagnostics as the first step. It could also be a memory issue or even an issue with the video but I'd look at the drive first.
Either use the diagnostics that probably came with your system or use a diagnostics package from the drive manufacturer. To find the manufacturer go to your Control Panel and select Icon View. Next go to Device Manager. Click the arrow next to the Disk drives heading and it should show your drive and the manufacturer, probably either Seagate or Western Digital. Go to the manufacturer's site and download and install their diagnostics.
- 18th June 2014, 14:05 #3
I agree this could be signs of a failing HD so I recommend you IMMEDIATELY back up any and all personal files you do not want to lose.
Any problems booting into Safe Mode?
- 18th June 2014, 22:10 #4
Last edited by jaylach; 18th June 2014 at 22:13.