- 1 Post By Kapil Arya
13th February 2015, 18:53 #1
Windows Store and Windows 8.1 Apps won't launch & won't repair!
I've tried all the possible online fixes, to no avail. I've been on the phone with Level One tech. at Microsoft, to no avail. I've been on the phone with Level Two tech. at Microsft, to no avail. Last suggestion made was that I should "try" (and then what if that doesn't fix it????) a REFRESH or a RESET of my Windows 8.1 system! So, all the time I spent on transfer of folders/files, reinstall of programs, etc., etc., would have to be redone, and then this would only be a "try" and not a "guarantee"!!! Any help would be greatly appreciated!
13th February 2015, 19:50 #2
Did you try and Reset Windows Store Cache? Do try it - maybe it will help. Else identify your exact error and see if any other links in that post help you.
14th February 2015, 05:34 #3
You should try to re-register Store apps and see if that helps:
How to re-register Windows Store apps in Windows 8 and later
Alternatively, try creating a new admin account and see if apps works fine on that.
Hope this helps, Good luck
14th February 2015, 14:39 #4
I've tried both of those, Kapil Arya, and neither fixed the problem.
18th February 2015, 08:12 #5
Okay, try the Windows Apps Troubleshooter and let us know what it reported you back:
Good luck again
19th February 2015, 02:14 #6
I suggest you run 2 commands in an elevated command prompt - paste the commands into command prompt.
Dism /Online /Cleanup-Image /CheckHealth
This will tell you whether you have any corruption in your system. This should be fast. If corruption was detected, run this command:
Dism /Online /Cleanup-Image /RestoreHealth
This may take a long time (up to several hours on small machines). Just let it run. When done, restrt the PC.
I had this problem for a long time and tried all the things suggested but it kept coming back. It only finally (I hope) went away when for other reasons I had a clean reinstall of Windows. But of course do try the suggestions first.