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Thread: Windows Store and Windows 8.1 Apps won't launch & won't repair!

  1. #1
    crazydog is offline New Member
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    Default Windows Store and Windows 8.1 Apps won't launch & won't repair!

    I've tried all the possible online fixes, to no avail. I've been on the phone with Level One tech. at Microsoft, to no avail. I've been on the phone with Level Two tech. at Microsft, to no avail. Last suggestion made was that I should "try" (and then what if that doesn't fix it????) a REFRESH or a RESET of my Windows 8.1 system! So, all the time I spent on transfer of folders/files, reinstall of programs, etc., etc., would have to be redone, and then this would only be a "try" and not a "guarantee"!!! Any help would be greatly appreciated!

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Did you try and Reset Windows Store Cache? Do try it - maybe it will help. Else identify your exact error and see if any other links in that post help you.

  3. #3
    Kapil Arya's Avatar
    Kapil Arya is offline Microsoft MVP
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    Hello,

    You should try to re-register Store apps and see if that helps:

    How to re-register Windows Store apps in Windows 8 and later

    Alternatively, try creating a new admin account and see if apps works fine on that.

    Hope this helps, Good luck
    HappyAndyK likes this.

  4. #4
    crazydog is offline New Member
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    I've tried both of those, Kapil Arya, and neither fixed the problem.

  5. #5
    Kapil Arya's Avatar
    Kapil Arya is offline Microsoft MVP
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    Okay, try the Windows Apps Troubleshooter and let us know what it reported you back:

    http://go.microsoft.com/fwlink/?LinkId=268424

    Good luck again

  6. #6
    whs's Avatar
    whs
    whs is offline Gold Member
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    I suggest you run 2 commands in an elevated command prompt - paste the commands into command prompt.

    Dism /Online /Cleanup-Image /CheckHealth

    This will tell you whether you have any corruption in your system. This should be fast. If corruption was detected, run this command:


    Dism /Online /Cleanup-Image /RestoreHealth

    This may take a long time (up to several hours on small machines). Just let it run. When done, restrt the PC.

  7. #7
    Clayto is offline Windows Enthusiast
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    I had this problem for a long time and tried all the things suggested but it kept coming back. It only finally (I hope) went away when for other reasons I had a clean reinstall of Windows. But of course do try the suggestions first.

    Clayto

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