1. #1
    sparkling is offline New Member
    Join Date
    Jun 2016
    Posts
    1

    Unhappy Windows has encountered a problem communicating with a device connected to your PC

    Hello everybody, I have HP Pavillion g6 with Windows 8.1 - but after restarting today I got this message:

    Windows has encountered a problem communicating with a device connected to your computer.

    This error can be caused by unplugging a removable storage device such as an external USB drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
    If you continue to receive this error message, contact the hardware manufacturer.

    Status: 0xc00000e9

    Info: An unexpected I/O error has occurred

    I tried everything Even safe mode is not working.

    Even tried to format the computer and install new OS but after 40% installation it got interrupted still nothing is working, Please Help me......

  2. #2
    hackerman1 is offline Senior Member
    Join Date
    Dec 2008
    Location
    Sweden
    Posts
    1,525

    Default

    Since you have W8.1 and not W7 i moved your thread to the W8-section.

  3. #3
    DeborahJ's Avatar
    DeborahJ is offline Windows Enthusiast
    Join Date
    Jul 2008
    Location
    Brighton
    Posts
    143

    Default

    Use your System Recovery Disc or boot into Advanced Repair screen and repair your system. You want to check similar discussion here maybe - Windows won't start - Need help, Quick! Status: 0xc00000e9

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