1. #1
    Fisherman is offline New Member
    Join Date
    Mar 2017
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    Default Windows 8.1 doesn't completely approve my printer

    My Windows 8.1 (64) doesn't recognise my HP Designjet 111 as a printer - it is listed as undefined in Devices and printers. However when I check with regedit it is under USBPRINT not USB. What am I missing?

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
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    7,351

    Default

    From the Devices Manager, uninstall the Printer driver. Restart your computer, connect to the Inernet and then plugin your Printer. Scan for Hardware changes and let Windows install the driver for your printer.

    If it does not help, run the built-in Hardware Troubleshooter and see if it helps.

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,351

    Default

    From the Devices Manager, uninstall the Printer driver. Restart your computer, connect to the Inernet and then plugin your Printer. Scan for Hardware changes and let Windows install the driver for your printer.

    If it does not help, run the built-in Hardware Troubleshooter and see if it helps.

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