One common one I run into as a tech hacker helping friends, family, and associates is windows update in Vista not working.
The common solution appears to be re-setting IE to manufacturer settings. But it would be cool if the automated fix maintained the users search engine default, homepage, and anti-phishing settings in IE.
My apologies for the delayed response, I didn't check back on Andy's blog until now (been busy). To answer a couple of the responses from Andy and Rosaneil:
I am involving a PM to look at how we can work wtih you Andy on the 2 links below you wrote; I agree automation of content (where possilbe) is preferable to requiring users to walk manually through steps.
Regarding WU (Windows Update): I will speak Monday about ongoing work for this issue, as I know WU group is actively investigating, but may need to come back to you with questions.
BTW, I am sorry we've been out of touch, we've been busy posting 30 automated solutions. As always feel free to ping me directly on Facebook or blog etc (our group is Microsoft Product Quality Online). I am adding Andy's postings and readers responses via a link to the groups cross-posting.
Firstly I'd like to say thank you to AndyK for the work he does here and secondly thank you for Paul for his comments. This forum does work folks and you never know who's stopping by and getting ideas and feed back so may be we should congratulate every one who uses this forum as well
There need to be fixes for some common registry problems like when the taskbar is disabled or for some reason i am not able to change my wallpaper. i have to go and follow guides on how to edit the registry. i am thinking if microsoft could give registry fixes for such common problems, it would be great and would help a lot of common windows users who have not even heard what the registry is--and they do form a large percentage of windows users, you know!
The new fixes look good and its encouraging to see the Fix-It folks dedication.
I think at some point of time, Paul, you will have to categorize and list the fixes for ready and easy reference, should anyone want to go through the entire list of fixes available on your blog.
This is one of the best initiatives I have seen in a long time. Having been in software development (large systems) for 35 years myself, I know that it is not so easy to get fixes into the system on a "fast track". There are rigid procedures (and for good reasons) and it takes time to get a fix integrated into the mainstream - even if you have the solution in your desk since a long time. So this vehicle provides relief in the interim.
We can only hope that Paul and his group can cover as much ground as possible and that they get proper funding for doing so.
Happy AndyK : I wanted to thank you for your coverage, which got cross-posted and your blog featured in Computerworld. Microsoft revs up 'Fix it' support tool
01-07-2009, 05:14 PM
We expect some great work from them 
Linear Mode
