1. #1
    anon_priv's Avatar
    anon_priv is offline Windows Enthusiast
    Join Date
    Oct 2011

    Default USB Recognition This device cannot start (Code 10) error message

    The USB ports used to work.

    I tried using a USB drive recently and although the device was recognised
    (I got the safely remove icon in the tray), the USB drive was not recognised
    (drive not seen in Windows Explorer). I repeated with a second USB drive
    but experienced the same.

    This device cannot start (Code 10)

    I saw the message: Cannot start code 10.

    I went to Device Manager and under Human Interface Devices I saw two subdirectories.
    Both gave: USB Human Interface Device.

    I checked on properties for both and noted that the devies are working and
    the drivers are up to date.

    I think there must be a driver problem.

    Vista crashes after attemting to use the USB drive, but recovers.

    I have not tried to use the USB ports for some time, but my last software download
    was the free version of Kingsoft Presentation (seems to work well).

    Last Windows update was:

    Security Update for Windows Vista (KB2803821)

    Installation date: ‎28/‎08/‎2013 16:19

    Installation status: Successful

    Advice please

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008


    The error message This device cannot start (Code 10) is a Device Manager error code. It is generated when Device Manager can't start the hardware device, due to outdated or corrupted drivers.

    You may have to uninstall/reinstall or update your driver.
    Uninstall, Disable, Roll Back, Update Device Drivers in Windows 8 | 7

    If Fix: Hardware devices are not detected or working in Windows applies to your operating system, run it - maybe it will help you troubleshoot the issue.

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