1. #1
    XSapien is offline New Member
    Join Date
    Aug 2014
    Posts
    1

    Exclamation Sculpt Comfort Mouse (Bluetooth) randomly stops working

    This mouse randomly stops working. When I click on "Show Bluetooth Devices" with my touchpad it immediately starts working again.

    My laptop is always plugged in.

    Sometimes I can be idle for a really long time and it still works. Other times it seems to stop while using it.

    Sometimes it does it often, every few minutes, and other times it doesn't do it for quite some time.

    System
    OS: Windows 8.1
    Bluetooth: Qualcomm Atheros AR3012 Bluetooth 4.0 HS
    Driver: 8.0.1.305 (up to date)

    Bluetooth Settings/Options
    Allow Bluetooth devices to find this PC [x]
    Alert me when a new Bluetooth device wants to connect [x]
    Show the Bluetooth icon in notification area [x]

    Device Manager
    Bluetooth properties in the Device Manager is just a blank window, there are no options.

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,320

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