1. #1
    quetzal is offline New Member
    Join Date
    Apr 2016
    Posts
    1

    Default Bluetooth mouse not recognized any more

    Hi,

    I am running Win 10 on a SAMSUNG laptop (P/N NP300E7A-S03FR).

    My Bluetooth mouse "Microsoft Sculpt Touch Mouse" is not any more properly recognized: when the PC goes to standby mode, connection is lost and the only mean to get it back is to go in the Windows menu: Settings > Devices > Bluetooth, to delete "Microsoft Sculpt Touch Mouse" device, to push the bluetooth pairing button on the mouse and to request new pairing on PC side. Quite not handy…

    I've got a similar issue with my Bluetooth loud speaker.

    Drivers (mouse and bluetooth radio) are up-to-date as said by Windows itself.

    Anyone had this kind of problem? Any idea on how to solve it?

    Many thanks by advance!

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is online now Site Administrator
    Join Date
    Jun 2008
    Posts
    7,280

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