1. #1
    sriram is offline New Member
    Join Date
    Aug 2013
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    1

    Default Windows Phone 8 Music & Videos files get duplicated

    hi friends.

    my windows 8 phone music and videos files get multiplied many times. how to clear this issue?

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,419

    Default

    This appears to be a common problem, and Microsoft is expected to release an update, said a Mod at Answers.

    Anyway as a workaround see if this helps you:

    Format the SD card or use another one and see if it makes the problem go away.

    Use Windows Phone App for Desktop
    Click Phone > Delete all the songs > Close the app > Unplug the device
    Open File Explorer > C:\Users\(account name)\AppData\Local\Microsoft\Windows Phone > Delete everything in this folder.

    Sync the files again now.

    More discussion on this can be found here.

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