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  1. #1
    Rahul964's Avatar
    Rahul964 is offline Senior Member
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    Arrow Error communicating with kernal - Eset Smart Security

    Hello All, I have Installed Eset Smart Security v4. My problem is that I am getting Error: Error communicating with kernal, each time when I start my PC.

    I have re-installed it using Advanced Uninstaller PRO but no improvement.

    I am on Windows XP SP3.

  2. #2
    rkonit's Avatar
    rkonit is offline Gold Member
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  3. #3
    Rahul964's Avatar
    Rahul964 is offline Senior Member
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    Default

    But I have .net Framework 3.5

  4. #4
    leofelix is offline Member
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    Hi Rahul964,
    Rameh Kumar MVP is right, take a look here please:

    Eset - Error communicating with NOD32 kernel service

    If you accidentally uninstalled NET. Framework 1.1 you must reinstall it.

    In order to uninstall correctly ESET follow these steps

    ESET Knowledgebase - How do I uninstall or re-install ESET Smart Security/ESET NOD32 Antivirus? (4.0)

    Now you must be sure there are no other security softwares leftovers, so use AppRemover (free and stand alone)

    OPSWAT AppRemover. Thoroughly remove your security applications.

    If you used Comodo as I think please use download this file

    2shared - download CIS Clean-up Tool.zip

    It will remove all Comodo IS leftovers.

    Now download a new copy of ESET and install it again.

    Hope it helps

    EDIT to say:

    After Uninstall Failure
    If you ran the ESET Start Menu uninstaller and you continue to have problems, are unable to reinstall your ESET security product or if your ESET security product remains active after uninstallation and restart, then the uninstallation has failed. Because version 4.0 products have Self-Defense features that prevent them from being deleted by malware, deleting the program files requires the ESET Uninstaller tool. Follow the instructions below to download and use the ESET Uninstaller tool to manually remove your ESET security product


    Warning: Using the ESET Uninstaller may reset your Windows network settings. Proceed with caution.

    1. Download the ESET Uninstaller application (384 KB) and save it to your Desktop.

    http://download.eset.com/special/ESETUninstaller.exe

    2. Restart your computer and start in Safe Mode. During startup, repeatedly press the F8 key until the advanced options are displayed. Select Safe Mode and press ENTER.
    3. Once you have started up in Safe Mode, double-click the 'ESETUninstaller' icon on your Desktop to begin the uninstallation process.

    NOTE: If you attempt to run the ESET Uninstaller in normal mode, it will fail and create an "ERROR!" message text file on your Desktop.

    more:

    http://kb.eset.com/esetkb/index?page..._RECENT#anchor

    and do not forget to visit this very useful web page

    http://www.thewindowsclub.com/antivi...ools#more-1593
    Last edited by leofelix; 07-28-2009 at 12:08 AM.

  5. #5
    Rahul964's Avatar
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    Default

    ^^ thanks.

  6. #6
    leofelix is offline Member
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    Quote Originally Posted by Rahul964 View Post
    ^^ thanks.
    you're welcome

    Could you solve?

  7. #7
    rkonit's Avatar
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