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Thread: ESET Technical Alert for Windows 7 Upgrades w/ESET Smart Security

  1. #1
    Corrine's Avatar
    Corrine is offline Gold Member
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    Default ESET Technical Alert for Windows 7 Upgrades w/ESET Smart Security

    ESET published a Technical Alert for customers running Microsoft Windows Vista and ESET Smart Security who plan to upgrade to Windows 7.

    Windows 7 upgrades with ESET Smart Security

    Microsoft has notified software developers that some of the technologies used by security, backup, disk utility and network management programs are incompatible with the Windows Vista to Windows 7 upgrade process. This is a direct result of Microsoft’s design decisions and impacts most antivirus solutions that scan network data.

    ESET has verified that the Personal firewall module in both versions 3 and 4 of ESET Smart Security is affected. The problem only affects computers being upgraded to Windows 7 from Windows Vista SP1 and SP2. Customers working with new installations of Windows 7 will not experience these problems, nor will customers upgrading from Windows XP (which performs a clean install).

    ESET NOD32 Antivirus is not affected.

    ESET is working closely with Microsoft as we approach the official launch of Windows 7 to address any potential compatibility issues and promptly communicate issues like this to our valued partners. Further information is available at ESET Knowledgebase - How do I safely upgrade from Windows Vista to Windows 7 with ESET Smart Security installed?.
    Note: This issue only affects computers being upgraded to Windows 7 from earlier versions of Windows. Unaffected are first-time or clean installations of Windows 7. In addition, ESET NOD32 Antivirus (version 4.0 or 3.0) are not affected.

    Bottom line: Uninstall ESET Smart Security before upgrading the operating systemand then re-install it once the process is complete.


  2. #2
    rkonit's Avatar
    rkonit is offline Gold Member
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    Well...I have done clean installation of W7 RTM and I didn't see any docs or manuals. ESET NOD32 supports W7 RTM.
    btw it works with W7

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