- 21st August 2012, 18:44 #1Moderator
- Join Date
- Dec 2008
McAfee Antivirus Update Causes Problems for Home and Enterprise Customers !
McAfee Antivirus Update Causes Problems for Home and Enterprise Customers
"A buggy update released Friday by security vendor McAfee for its consumer and enterprise antivirus products, left the computers of its customers unprotected and, in some cases, unable to access the Internet.
The incident affected both home and business users, some of whom were still trying to sort out the problems caused by the updates on Monday and Tuesday, according to messages posted on McAfee's community forums and Facebook page.
The problems were introduced by McAfee updates DAT 6807, released on Friday, and the subsequent DAT 6808, depending on which product was used.
After installing these updates some home users started encountering errors when accessing the McAfee Security Center console, which prevented them from performing any action inside the program. Other users experienced a loss of Internet connection on their computers.
McAfee confirmed these problems on Sunday in a technical document that described two possible solutions, both requiring users to update to a newly released DAT 6809 file."
full story: McAfee Antivirus Update Causes Problems for Home and Enterprise Customers | PCWorld Business Center
This is the second time a McAfee-update causes problem, if i remember correctly the same thing happened a few years ago ?
Last edited by hackerman1; 21st August 2012 at 18:51.
- 21st August 2012, 23:18 #2
Yea, you remember correctly. They really need to get their stuff together. Once, I can see. But, you should smarten up and have some kind of quality control so it doesn't happen again. It did. If their QA is so bad, what should I think about their product?!
- 22nd August 2012, 14:46 #3
- 22nd August 2012, 15:55 #4Beginner
- Join Date
- Dec 2010
Mistakes like this are unacceptable for a paid product. Dump them for a better deal. I don't allow them through my door
- 23rd August 2012, 01:24 #5New Member
- Join Date
- Apr 2012
glad i switched to some thing better a while ago
- 23rd August 2012, 04:16 #6
The Dell Social Media Team has contacted me and requested me to post the following here:
As you are aware, that some computers are losing Internet connectivity due to a recent McAfee software update or Microsoft Windows update.
McAfee has already rolled out an update with the patch but few customers are still impacted
Here are some steps to be followed considering system has Windows 7
Steps - Perform a System Restore to a precious date when your Internet was working
Software Updates Causes Wireless Connectivity Issue Or Unable to Connect to Internet | Dell
There are two ways to perform a System Restore in Microsoft Windows. The choice only depends on if the computer is currently able to boot into Windows or not. If the computer is able to get to the desktop (with the clickable in the lower left corner), then choose Method 1. If the system is unable to boot to the desktop or otherwise is unable to complete a system restoration using the selection above, then choose Method 2.
Windows 7 System Restore | Dell