30th August 2012, 17:16 #1
How Do I Safetly Remove Win32: Malware-gen Stored in my Avast AntiVirus Chest?
I've been running some extensive virus scans on my laptop during the past couple of days, and I disturbingly found out that there has been at least 5 instances of my computer detecting the infamous Win32: Malware-gen. As such, I am eager to find a way to SAFELY remove those pesky Win32: Malware-gen from my computer, but for safety's sake, I didn't delete the Win32: Malware Gen as soon as my Avast Anti-Virus scan notified me of their existence. Instead, I stored them in Avast's Virus Chest.
Now I would greatly appreciate the wisdom of the more experienced members of this forum. I urgently need to find out how I can remove these viruses from my computer safely. That's because the last thing I want is for these viruses to destroy my computer and more importantly, steal my identity.
As an added bonus for helping me out on this thread, could somebody please give me a link to a comprehensive list of the different ways to safely remove different sorts of viruses from one's computer (such as Trojans, Spyware, Keyloggers, and Win32: Malware-gen)?
Oh by the way, I am not extremely knowledgeable about computers, so could you guys please not use excessively technical explanations for how I should deal with this problem?
Anyways, this is a very interesting forum, as I will continue to lurk and post on it in the future. I hope you guys appreciate my humble presence on this forum.
30th August 2012, 18:46 #2
just delete them (remove) from the "chest" ....?
Last edited by hackerman1; 30th August 2012 at 18:59.
31st August 2012, 16:55 #3
31st August 2012, 18:11 #4
I think you should use Disk Cleanup or CCleaner to clean PC junk first. Restart your computer and then schedule a boot-time deep scan of Avast.
If you haven't done this yet, please do so and let us know if it helps.
31st August 2012, 19:35 #5
Originally Posted by Psych101
I thought you said they were in Avast´s quarantine "the chest" ?
If you don´t remove them from there, then of course another antivirus program (Trend Micro) will always detect them.
And most likely at the same time in the scan, since they aren´t moved anywhere.
I´m testing multiple antivirus-programs on my testsystem, an one program detected some files that another program had quarantined.
It was the EICAR "testvirus" which is excellent to test if a antivirus-program is working...
As i already posted above: let Avast remove them from the "chest", then just scan (with Trend Micro) the Avast-folder where the "chest" are located.
1st September 2012, 00:16 #6
Ok I am doing that right now. I will later report to you the results of this Bootscan with Avast.
Originally Posted by HappyAndyK