When you use Microsoft Windows Update, Microsoft Update, or the Automatic Updates feature, you are repeatedly offered the same update after you try to install it, the this article may help you troubleshoot the problem.



This problem occurs when one of the following conditions is true:
- An error occurred during installation. The update was not installed.
- The update was installed. However, a file was not updated when the computer restarted.

To identify the method to use to resolve the problem, determine whether the update was installed. Then apply the Hotfix or use one of the methods in KB910339.

Also see Windows Updates Troubleshooter.