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Thread: Wifi connected but internet not working

  1. #1
    ste17hill is offline New Member
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    Aug 2014
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    Default Wifi connected but internet not working

    Hey!

    I have moved to a new flat and connected to the wifi but none of my browsers are working. The wifi works on my phone and Kindle and its saying it has connected on my laptop. The wifi worked fine a week ago in my old flat but cant go back to check as Im now in a different country.

    Google chrome gives the message: Error Code: DNS_PROBE_FINISHED_NO_INTERNET

    Firefox says: Server Not Found

    I have tried turning off the firewall and other techniques on the interent but with no joy.

    I have a very limited knowledge of computers so please can someone give me basic step by step instructions on how to fix this.

    Thanks in advance.

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is online now Site Administrator
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    Default

    Hi,

    So turning off the firewall did not help?

    Meanwhile, please see if any of these help you:
    Fix: Limited WiFi connection problem
    DNS Server is not responding.

  3. #3
    ste17hill is offline New Member
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    Thanks Andy.

    Yeah, turning off the firewall didnt work.

    I have tried those two and still it is not working.

    Thanks

  4. #4
    tcarnevale is offline New Member
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    Question

    I have a similar but different problem which I have yet to fix. I'll post details under Windows 7 Management and Support

  5. #5
    chrisbuck9 is offline Beginner
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    have you tried

    run > control > firewall > restore defaults.

    theres also a firewall fixit tool incase you've had norton or any other internet security software installed.

  6. #6
    detsi is offline New Member
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    I had the same problem with my laptop (Toshiba Sat Pro) once. I had inadvertently nudged the internet on/off switch to off . Check if the little light is showing on.
    HappyAndyK likes this.

  7. #7
    Edie Amato is offline Beginner
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    thanks for the info and replies

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