I have brand new Windows 10 + Office Home & Business 2013.
When I want to preview a WORD attachment that I sent to myself as a test, I see the message "Starting Microsoft Word previewer..."
The preview never loads. Outlook just sits there and the Word preview does not load.
What is going on and how do we fix it?
Maybe the DCOM permissions have changed. See if this works:
Open Run box, type dcomcnfg and hit Enter.
The Component Services window will appear.
Expand Component Services, and select Computers. Now right click on My Computer and open Properties.
Click on Default Properties tab. Ensure that:
Default Authentication Level is Connect.
Default Impersonation Level is Identify.
Restart you PC and see if it helps.
If, not see if you can repair your Outlook installation.