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Thread: Microsoft Passport Container service terminated

  1. #1
    jesthe3rd is offline New Member
    Join Date
    Aug 2015

    Default Microsoft Passport Container service terminated

    I keep getting an error message that say's the "Microsoft Passport Container service terminated with the following error: General Access Denied." Source is, Service Control Manager, error ID is 7023.

    I can not buy anything in the Microsoft store since this error. I can get to the store and I can load free apps, I just can't purchase anything. Can someone help please? Thanks!

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008


    Microsoft Passport replaces passwords with strong two-factor authentication on PCs and mobile devices - Windows Hello or PIN.

    In your case it appears to be failing to authenticate your Microsoft account.

    Switch to a Local Account, restart PC, login with your Local account.

    Swtich back to your Microsoft account and changes Microsoft account password restart PC and sign in with your Microsoft account (Not PIN) and see if it helps.

    You have to make sure that your Microsoft Passport service is Started and set to Manual. You can see its status via services.msc.

    Run Fix 1 and Fix 2 here: Windows 10 Support and Solutions - Universal Fixes

    If nothing works, then you may need to consider a Refresh/Reset/Reinstall Windows option.

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