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Thread: Right-click on some desktop icons & any file in file explorer crashes

  1. #1
    tcoburn's Avatar
    tcoburn is offline New Member
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    Default Right-click on some desktop icons & any file in file explorer crashes

    Hey guys, forgive me, this is my very first post here. I just found out about this site from google.

    Ever since I upgraded my Windows 7 PC recently to Windows 10,
    whenever I right-click on a desktop icon,
    or right-click on any file in file explorer,

    file explorer crashes. It doesn't bring up the right-click menu at all, just crashes & restarts itself

    How do I fix this?

    I wouldn't care, except, getting to rename, delete, and file properties to add a shortcut key to shortcuts is kind of hard without the right-click menu. hehe



    in google, I found a registry fix, but that registry fix didn't work.
    I don't know what else to try, and I'm not experienced enough to go thru context menu editors to troubleshoot the problem. like another site told me to do.

    I tried downloading the winfix program from this site, but I didn't find that issue in that program,
    and apparently its a common problem with WIndows 8.1/10 from what google has told me

  2. #2
    tcoburn's Avatar
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    Default

    sorry I meant FixWin. I am sight impaired & use either Zoomtext or Windows Magnifier

  3. #3
    Tino's Avatar
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    open up PowerShell in admin mode and enter:

    sfc /scannow

    if this so calle System File Check does not help fiing your problem, you also can enter in PowerShell in admin mode:

    Dism /Online /Cleanup-Image /RestoreHealth
    Last edited by Tino; 16th January 2016 at 10:56.

  4. #4
    Tino's Avatar
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    .... sfc /scannow - there was an "n" too much - sorry

  5. #5
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    Default

    Quite possibly its one of your installed programs, which may have added an extension, which may be interfering with the smooth functioning of explorer.exe. Check if you have installed any helpers or add-ons to your explorer. Uninstall or disable them. Often, even 3rd-party shell extensions can cause Explorer to crash on particular actions. Several programs add items to the right-click context menu. To see them in detail, you may download the freeware utility ShellExView. It will let you view & disable suspect 3rd party shell extensions.

    Start your Windows in Safe Mode and see if you can recreate the problem. If the problem has disappeared, then it’s probably some startup program which is interfering with the smooth functioning of Explorer. Perform a clean boot and try to troubleshoot and identify the offending program.

    More suggestions available at: Windows Explorer crashes.

  6. #6
    RolandJS's Avatar
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    The previous posters' words are apples of gold on platters of silver. Follow their advice.
    Do you have restorable OS full-image partition backups, and restorable data partition backups?
    Reason for asking: While I do not know about Windows 10, I do know about my former Windows 8.
    My former Windows 8's explorer.exe crashed twice, the only solution at that time for me was: either restoring the OS backup, or, a total ReInstall.
    I hope your experiences are better than mine!

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