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Thread: Intermittent Windows 10 black screen resolved by turning monitor off then on

  1. #1
    freeindeed is offline New Member
    Join Date
    Aug 2015

    Angry Intermittent Windows 10 black screen resolved by turning monitor off then on

    After upgrading to Win 10 Home from 8.1 and even after clean install of Win 10 Home, I get intermittent almost black screen without cursor. Programs running, like browser video continue producing sound without glitch. Ctrl-Alt Del does not work but Fn-F7 turns the LCD backlight off (darker black screen) and pressing again turns it on with video restored. The problem will recur from 2 seconds to a day later. Driver errors in Generic PNP Monitor (present in Safe Mode) and Bluetooth have been corrected by uninstalling and scanning for new hardware, but problem persists. Both sfc and dism completed without changing anything.

    ASUS N550JK
    Win 10 Home 10.0.10586 Build 10586
    AMI UEFI v. 208 (latest)
    Intel Core i7-4710HQ
    16 GB Dual-Channel DDR3
    Intel HD Graphics 4600
    NVIDIA GeForce GTX 850M
    SanDisk 250 GB SSD

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008


    You seem to have checked up on your Display/Graphics Drivers.

    Please see if something here helps you - Windows 10 Black Screen problems.

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