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Thread: Windows 10 keyboard and mouse not working

  1. #1
    wa2zfm is offline New Member
    Join Date
    Mar 2018

    Default Windows 10 keyboard and mouse not working

    I have a desktop W10, KB and mouse connected via USB cables. I had to do a hard shut down holding the power button. Now the KB and mouse does not work and the led lights are off when W10 screen is on. I can bring up the PC in BIOS setup utility. The KB and mouse led lights are on and I can use the arrow keys on the KB. I cannot get to get to W10 safe mode tapping on F8 and hitting the power button to turn on the PC. I unplugged the USB connections when the PC is off, powered on the PC and plugged in the KB and mouse hoping to update the drivers, but that did not work. I think the drivers are corrupted but cannot get to safe mode to try to update. Suggestions? I spend several house researching this without success. Thanks

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008


    Pls see Keyboard or Mouse not working in Windows 10

    In some cases, you may need to temporarily use another mouse/keyboard with the PC that is facing issues.

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