Hello .... Help

My Computer:
HP Pavilion x360 Convertible 14m-ba1xx
Installed RAM - 8,00 GB
Product ID 00325-95800-00000-AAOEM
64-bit system, x64-based processor

First problem: (and there are more)

In the system settings >Display
Display screen doesn't appear and therefore no option to duplicate or project

I have been in one side and out the other with Microsoft help without any result or fix.
I am wondering if I am the only one with this problem.