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Thread: internet stops when opening new windows..

  1. #1
    mbmb is offline Beginner
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    Default internet stops when opening new windows..

    Ive asked this before and i REALLY need help because it is a real annoyance.

    I try not to open new windows but sometimes a website does it itself... and when this happens - the internet (firefox) takes quite awhile to be functional again. I get the non-responding warning.

    What can i do? My computer hasnt always had this issue - but its been going on for maybe a year now and Ive had it.

    I run a anti-virus scanner and defragmenter on a regular basis.



    Thanks

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Possibly a malware infection! Which antivirus are you using? Run CCleaner to clear PC junk and then scan your computer in safe mode or boot time with your security software.

    In case it doesn't help, maybe you would like to download and use a 2nd on-demand anti-malware scanner like Emsisoft a-squared anti-malware FREE version.

  3. #3
    mbmb is offline Beginner
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    I use malewarebytes, CCleaner and superantispyware repair.

    I use microsoft security essentials as a regular virus program.

    I had a trojan virus that was detected a few months ago - but nothing else was found.

    Does safe mode find things that it normally wont?

    thanks...

  4. #4
    amon91's Avatar
    amon91 is offline Beginner
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    Quote Originally Posted by mbmb View Post
    I use malewarebytes, CCleaner and superantispyware repair.

    I use microsoft security essentials as a regular virus program.

    I had a trojan virus that was detected a few months ago - but nothing else was found.

    Does safe mode find things that it normally wont?

    thanks...
    Safe Mode only starts the essential processes Windows absolutely needs in order to run. That means a lot of viruses (presumably) won't run, which will allow you to detect more stuff.

  5. #5
    mbmb is offline Beginner
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    Ok i just used malewarebytes in safe mode and nothing was caught.....

    any thing else I can do???

    THanks!

  6. #6
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Hi, then maybe it is the ads on these websites which are opening popup ads ...

  7. #7
    mbmb is offline Beginner
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    Sometimes they are pop-up ads... other times its me opening a new window (usually by accident) and then the internet stops...

    theres nothing else I can try?

    thanks

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