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Thread: Restart problem BSOD, glitchy audio 1010lt Sound Card

  1. #1
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    Default Restart problem BSOD, glitchy audio 1010lt Sound Card

    Not sure why.. usually when I shut down it restarts automatically.. recently i was watching a movie and it restarted out of no where..

    any help appreciated....

    windows ultimate 7 amd 6000 3.0 ghz processor 4 gb ram

    I did do some searching i do have m audio 1010lt and someone here had similar problems with audio being glitchy...just looking for help

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002D02741
    BCP3: FFFFF88003A2BB68
    BCP4: FFFFF88003A2B3C0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1



    Files that help describe the problem:
    C:\Windows\Minidump\091412-19390-01.dmp
    C:\Users\Exactly\AppData\Local\Temp\WER-36863-0.sysdata.xml

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    C:\Windows\system32\en-US\erofflps.txt
    Last edited by Exactly; 14th September 2012 at 22:41. Reason: elaborating on problems

  2. #2
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    Hello there!

    We need the dump file and couple of other logs to diagnosis BSOD. Follow the instructions to post the logs

    Code:
    Go to here http://majorgeeks.com/SF_Diagnostic_Tool_d6520.html and download the application. 
    Right click on the application and click on Run as administrator 
    Then click on Grab All 
    Then go to your Desktop you'll find a folder name with today date i.e. SF_14-09-2012 
    Upload the file to Sky Drive and post us the link.

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    Thanks doing steps now..

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    It says I can't post url's to this thread tried to pm link didn't send any options?

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    Last edited by HappyAndyK; 15th September 2012 at 04:32. Reason: Linked

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    take out - net to h

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    any leads?

  8. #8
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    Hello there!

    Seems like there may be multiple things going on. Remove / Update ASACPI.sys since it's a notorious for BSOD. Remove Avast and replace it with Microsoft Security Essentials. Make sure you use the removal tool to remove Avast. http://www.avast.com/uninstall-utility

    LIST OF DRIVERS
    Code:
    ASACPI.sys                  Mon Mar 28 08:00:36 2005 (42476C4C)
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7).  Also a part of the Asus PCProbe and AISuite Utilities
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
     
    VTGKModeDX64.sys            Fri May 23 15:42:56 2008 (483698A8)
    BSOD BUGCHECK SUMMARY
    Code:
    Debug session time: Fri Sep 14 12:30:04.113 2012 (UTC + 5:30)
    Loading Dump File [C:\Crash Dump\091412-19390-01.dmp]
    Built by: 7601.21987.amd64fre.win7sp1_ldr.120503-2030
    System Uptime: 0 days 3:52:23.985
    BugCheck 1000007E, {ffffffffc0000005, fffff80002d02741, fffff88003a2bb68, fffff88003a2b3c0}
    Probably caused by : cdd.dll ( cdd!memmove+bd )
    Bugcheck code 1000007E
    Arguments ffffffff`c0000005 fffff800`02d02741 fffff880`03a2bb68 fffff880`03a2b3c0
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_0x7E_cdd!memmove+bd
    BiosVersion = 0601   
    BiosReleaseDate = 12/24/2008
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Sep 13 12:28:55.710 2012 (UTC + 5:30)
    Loading Dump File [C:\Crash Dump\091312-18049-01.dmp]
    Built by: 7601.21987.amd64fre.win7sp1_ldr.120503-2030
    System Uptime: 0 days 1:54:49.583
    BugCheck 50, {ffffffffffffffff, 0, fffff80002cb6911, 0}
    Probably caused by : memory_corruption
    Bugcheck code 00000050
    Arguments ffffffff`ffffffff 00000000`00000000 fffff800`02cb6911 00000000`00000000
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096
    BiosVersion = 0601   
    BiosReleaseDate = 12/24/2008
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Sep 13 00:27:33.930 2012 (UTC + 5:30)
    Loading Dump File [C:\Crash Dump\091312-22604-01.dmp]
    Built by: 7601.21987.amd64fre.win7sp1_ldr.120503-2030
    System Uptime: 0 days 0:53:01.803
    BugCheck 1E, {ffffffffc0000005, fffff88001274f4d, 0, ffffffffffffffff}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Bugcheck code 0000001E
    Arguments ffffffff`c0000005 fffff880`01274f4d 00000000`00000000 ffffffff`ffffffff
    BUGCHECK_STR:  0x1E_c0000005_R
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096
    BiosVersion = 0601   
    BiosReleaseDate = 12/24/2008
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Wed Sep 12 13:26:10.268 2012 (UTC + 5:30)
    Loading Dump File [C:\Crash Dump\091212-27019-01.dmp]
    Built by: 7601.21987.amd64fre.win7sp1_ldr.120503-2030
    System Uptime: 0 days 3:17:17.071
    BugCheck 1E, {0, 0, 0, 0}
    Probably caused by : volsnap.sys ( volsnap!VspPerformanceCounters+50 )
    Bugcheck code 0000001E
    Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x1E
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID:  X64_0x1E_volsnap!VspPerformanceCounters+50
    BiosVersion = 0601   
    BiosReleaseDate = 12/24/2008
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Sat Sep  8 11:04:01.064 2012 (UTC + 5:30)
    Loading Dump File [C:\Crash Dump\090812-22651-01.dmp]
    Built by: 7601.21987.amd64fre.win7sp1_ldr.120503-2030
    System Uptime: 1 days 6:18:51.812
    BugCheck 1E, {0, 0, 0, 0}
    Probably caused by : CLASSPNP.SYS ( CLASSPNP!ClasspDequeueIdleRequest+1e )
    Bugcheck code 0000001E
    Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x1E
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID:  X64_0x1E_CLASSPNP!ClasspDequeueIdleRequest+1e
    BiosVersion = 0601   
    BiosReleaseDate = 12/24/2008
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    End of analysis
    Last edited by Capt.Jack; 18th September 2012 at 00:51.

  9. #9
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    how do i Remove / Update ASACPI.sys?...well i found the update on asus site i am running win7 ultimate and the latest OS is has is Vista would it be safe to use this?
    Last edited by Exactly; 18th September 2012 at 18:03.

  10. #10
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    Yes you can use that one.

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