I cannot start Windows 7, even in safe mode using F8 key. I have tried multiple times; it loads part way and then stops. I loaded a new copy of Windows 7 and it works perfectly. The problem is that I can't access any of my Microsoft Office files, or Pictures. Is there a way that I can retrieve them?

If I can't retrieve with the new copy, is there any way to go about fixing the original Windows 7 version even when it won't boot in safe mode?

(Note: I have Constant Guard protection which is supposed to have backup protection, but I sure can't figure out how that works - appears the backup was stored on computer hard drive.)