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Thread: Windows 7 x64 SP1 Update Failure with Error Code 80242016

  1. #1
    RazieL is offline New Member
    Join Date
    May 2017

    Default Windows 7 x64 SP1 Update Failure with Error Code 80242016


    I am uncertain on whether anything else can be done at this point of time. I can't seem to install this windows monthly security patch, even after several attempts.

    2017-05 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4019264)

    Every time I do, upon restart I will get a BSOD. Check the logs, Error Code 80242016

    I have done these so far.
    - Ran WindowsUpdate and manually download the package
    - Ran WindowsUpdateDiagnostic
    - Delete all the files in SoftwareDistribution
    - Ran the FIX WU Tool
    - Disable and uninstalling antivirus (avast)
    - Ran system update readiness tool

    Any other idea would be greatly appreciated.

    Additionally the problem occurs for these other patches as well.


    Thank you and Best regards.

  2. #2
    Shenmue's Avatar
    Shenmue is offline Beginner
    Join Date
    May 2017


    Uinstall both KB3060716 and KB3071756 reboot anod check for updates. Install these two updates and they would successfully installed.
    HappyAndyK likes this.

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008


    Run the Windows Update Troubleshooter and see.

    Else uninstalling the last installed update, clearing out the SoftwareDistribution folder and the Catroot2 folder and then trying again may help.

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