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Thread: Windows 8.1 doesn't completely approve my printer

  1. #1
    Fisherman is offline New Member
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    Mar 2017
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    Default Windows 8.1 doesn't completely approve my printer

    My Windows 8.1 (64) doesn't recognise my HP Designjet 111 as a printer - it is listed as undefined in Devices and printers. However when I check with regedit it is under USBPRINT not USB. What am I missing?


  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Jun 2008
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    From the Devices Manager, uninstall the Printer driver. Restart your computer, connect to the Inernet and then plugin your Printer. Scan for Hardware changes and let Windows install the driver for your printer.

    If it does not help, run the built-in Hardware Troubleshooter and see if it helps.

  3. #3
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
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    Default

    From the Devices Manager, uninstall the Printer driver. Restart your computer, connect to the Inernet and then plugin your Printer. Scan for Hardware changes and let Windows install the driver for your printer.

    If it does not help, run the built-in Hardware Troubleshooter and see if it helps.

  4. #4
    Lewis-H is offline Windows Enthusiast
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    Mar 2020
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    118

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    If your PC is not able to detect it over your USB connection, restart your printer, computer, as well as verify the USB connection. After turning off your computer and printer, disconnect the cable from your PC. Check for any damage on it; if the USB cable is damaged, then replace it. ... Then, turn on your printer.

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