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Thread: Mum rescued from lift by firefighters

  1. #1
    johnny.rotton's Avatar
    johnny.rotton is offline Gold Member
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    Default Mum rescued from lift by firefighters

    I know this has nothing to do with Windows but....

    This Story is about my Family

    Mum rescued from lift by firefighters - Portsmouth Today

    Mum rescued from lift by firefighters

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    Charlene Ackerley with her daughters, Trinity, two, and Ruby, nine weeks, at

    16 February 2009
    By David Hurley
    A mum trapped in a lift with her baby daughter was told she would have to wait two hours for an engineer to come out and fix it.
    Charlene Ackerley had just popped out to the shops with Trinity, one, when her journey came to an abrupt end in the lift shaft at Chichester House, in Lockerley Road, Havant.

    She tried the emergency helpline in the lift but that didn't work.

    It was only when another resident heard her cries for help that the alarm was raised.

    But when husband John, 30, called Guinness Hermitage he was told it would take 'at least two hours' for someone to come out.

    Mr Ackerley eventually called firefighters who freed Mrs Ackerley, 21, and her daughter after they had been trapped for nearly an hour.

    He said: 'It is terrible. If it had happened in the middle of the night or to an elderly person early in the morning somebody could have been trapped for hours.'

    Mrs Ackerley added: 'It's made me really angry and I'm scared about going back in the lifts now.

    'I was really panicking because my youngest was upstairs with my husband and I'm still feeding.

    'I was trying to stay as calm as I could for Trinity. I'm annoyed the emergency phone didn't work in the lift, I can't believe it.

    'If nobody had come along and heard me it would have been about another half an hour before my husband realised something was wrong.'

    Jill Tudor, a pensioner who lives on the sixth floor of the tower, said residents were always having problems with the lifts.



    Crystal Johnson, 24, added: 'It would be good if they could just sort them out once and for all.'

    The incident happened at about 10am on Saturday, February 7, and Guinness Hermitage said an engineer arrived at 12.21pm.

    Spokesman Nigel Peters said the reason for the long wait was that the firm had to cover a wide area.

    'Guinness Hermitage is investigating Mrs Ackerley's claim that the emergency button had not worked,' he said.

    'Alongside Axis Elevators we will be examining all the lift emergency buttons in all three blocks of our multi-storey flats, and rectifying any faults.'
    Last edited by johnny.rotton; 16th February 2009 at 17:25.

  2. #2
    HappyAndyK's Avatar
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    You mean your family ! 1 hr is a long time !!!

  3. #3
    seti is offline Member
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    What an horrific event for your family JR I hope that they are all fine now. I have a friend who is a lift engineer who says that the lifts should be checked regularly and any faults repaired right away. There are major H&S issues here and I would be contacting an Advocte to see if there was any claim that you could be making for the emotional distress. I am sure if the Fire brigade could also make a claim against the owners. At least they are all safe now. My wife and I send you our love

  4. #4
    alsiladka's Avatar
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    That was scary. Cannot imagine how the small girls would have been feeling . Glad nothing bad came out of it!

    BTW, Congrats! The article says your younger daughter is just 2 weeks old! Wishing her and your wife a good health
    Last edited by alsiladka; 16th February 2009 at 17:45.

  5. #5
    johnny.rotton's Avatar
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    Thanks for all your best wishes, they are all happy now the kids are back to running riot and the wife is back to her moaning for England lol

  6. #6
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    thank god they are safe now......JR your family is very nice......your little daughters are so sweet.....say hi to everyone from my side...

  7. #7
    Corrine's Avatar
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    You have a lovely family, JR. Thank goodness they are safe and sound now.

    I was trying to stay as calm as I could for Trinity.
    That is the most difficult part. It is hard to fool children.

  8. #8
    James's Avatar
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    Wow, JR...quite an adventure for your family. Thankfully it turned out OK.

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