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Thread: Why Microsoft Customer Support is better than Apple Customer Support

  1. #1
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Post Why Microsoft Customer Support is better than Apple Customer Support

    One of the reasons:
    Microsoft has over 4100 MVP’s that are certified to provide support to its customers. According to Toby Richards, Microsoft’s General Manager of Communities and Online Support, these MVP’s are thirty times more active than the average user. In fact, Microsoft considers them a “tremendous asset that provide support in multiple languages across 98 countries.”
    Read more : Why Microsoft Is 3X Better Than Apple For Customer Support

    No wonder some call MVPs as Microsoft's unpaid foot soldiers


  2. #2
    Shantanu's Avatar
    Shantanu is offline Microsoft MVP
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    Yeah ! Microsoft does a whole lot more than Apple in many scenarios. MVPs do tend to provide real life based scenario support and it really does help when solving problems. If you are stuck with only official set of responses, it gets messy while solving issues.

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